Softonic review

Fix your Microsoft problems

The Microsoft Support and Recovery Assistant is a free app that helps solve Windows problems. It operates by performing tests on your system, identifying problems and offering the best solutions for the issues at hand. Its process applies to Office, Microsoft 365 and Outlook.

While there are many alternative apps such as Computer Repair Free and PCMedik, this app is an official Microsoft product designed to work with key Microsoft programs. It will be the best choice for help if you own the software in question.

Identifies a wide range of problems

The Microsoft Support and Recovery Assistant is capable of identifying many different problems. Perhaps you are having trouble activating Office or cannot get Outlook to start. Alternatively, you might find yourself unable to sync files with OneDrive, or access Outlook's Teams Meeting add-on. All of these errors are recognized by the app.

Requires time and Internet, but not an account

The app can be run without a Microsoft account, although it will require an Internet connection to function. The length of time required to carry out a full test will vary depending on the situation, but it is possible that you will be left waiting for a few hours before the job is finished.

Provides automatic fixes

Although the primary purpose of the app is to suggest solutions, it will also offer automatic fixes for many problems. When it does so, the fixes are logged for reference.

A very useful app for Microsoft users

Given that the app is both free and an official Microsoft product, there is really no reason for a person with Office, Microsoft 365, or Outlook not to have the Microsoft Support and Recovery Assistant. This app can be your first choice when those programs run into trouble.


  • Recognizes a wide variety of problems
  • Offers insightful suggestions for solutions


  • Incompatalbe with software besides Office, Outlook, and 365
  • Can take hours to finish a test

Program available in other languages

Microsoft Support and Recovery Assistant for PC

  • Free
  • In English
  • V 17.00.7513.007
  • 2
  • (0)
  • Security Status

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.